Connect Migration Workshop
2 hours · Free

Two hours with FlowShift and CCA running live on your own platform.

FlowShift reads your Genesys or Avaya flows and reports what converts cleanly and what needs attention. It removes 60-80% of the migration cost by automating what consultants would otherwise build by hand over 6-12 months. The Compliant Connect Accelerator (CCA) stands up the compliant target: encryption, storage, audit logging, and the call flows each regulation requires. Run by the architects who would lead the migration, not by sales.

2 hours Free to attend FlowShift + CCA live Engineers run it Remote or on-site

Why this workshop exists

Most Connect migration plans are built on guesses about flow complexity, compliance scope, and total cost.
This workshop replaces all three with measured numbers off your own platform.

FlowShift analyses your actual flows and produces the conversion report. CCA stands up a fully compliant Amazon Connect Customer instance in your own AWS account, with the encryption, storage, audit logging, and call flows each regulation you select requires. Both run live during the session, not in a video.

$50k MDF

Available from AWS for Amazon Connect implementations. Connect Customer engagements are eligible. We cover MDF and MAP availability during the workshop.

95% clean at a glance

Of legacy flows import cleanly; the 5% that need a human come back flagged with the reason and an AI-suggested fix. You see FlowShift run live during the workshop and watch the conversion report build in real time.

<1 hour to deploy

A fully compliant Connect instance in your own AWS account. CCA provisions the encryption, storage, audit logging, and compliant call flows each regulation you select requires.

What happens in 2 hours

Five sessions in two hours, both demos on your actual migration risk surface rather than on a reference architecture.

0:00 – 0:2020 min

Why migrations take longer than planned

The patterns that cause overruns, and what the automated alternative looks like. Data from real engagements, not slides.

0:20 – 1:0040 min

FlowShift live demo Live Demo

Migration analysis on a real contact centre environment. Config inventory, flow analysis, conversion report. Flows that convert, flows flagged with reasons. On-demand recommendations where Lex, Q in Connect, Lambda, or Bedrock replace legacy logic. KB migration output. TCO calculator.

1:00 – 1:2020 min

CCA live demo Live Demo

Pick the regulations that apply (HIPAA, PCI-DSS, FCA, GDPR, TCPA). CCA provisions a fully compliant Amazon Connect Customer instance in your own AWS account: encryption, storage, audit logging, and the compliant call flows each one requires. You watch it deploy live.

1:20 – 1:4020 min

Facilitated assessment

Apply the tools to your own migration. Discuss your flows, your compliance obligations, your timeline. Engineers answer every technical question.

1:40 – 2:0020 min

Open Q&A + path forward

MDF funding eligibility. Phased migration approach. Multi-jurisdiction compliance. Genesys QA form preservation. Whatever you need answered before committing to a programme.

What you see during the demos

Both demos run live on your platform and your documents, not on a reference dataset.

FlowShift

Main IVR trunk: converted, 847 lines JSON

Payment handling: converted, Lex bot recommended

Account query: converted, Q in Connect recommended

Claims escalation: converted, Lambda recommended

Callback scheduling: flagged, custom routing needs a human

95% clean at a glance across the run
5% flagged with a reason
AI injection: on-demand

TCO: Current Genesys £420k/yr → Connect £118k/yr
3yr saving £906k

CCA

Sectors selected: HIPAA, PCI-DSS, FCA, GDPR, TCPA

Encryption: customer-managed KMS keys with rotation

Storage and audit: encrypted retention, CloudTrail, GuardDuty

Compliant call flows: consent, recording controls, do-not-call

Deployed: a compliant Connect instance in your own AWS account

5 sectors
Strictest rule wins
Deployed: under 1 hour

Feasibility verdicts

Before a single AWS resource is created, the dry run returns one of three verdicts.

FEASIBLE

No blockers, no significant warnings. Proceed to provision.

FEASIBLE WITH CAVEATS

Warnings present. Review the flag report before provisioning.

NOT FEASIBLE

Hard-limit blockers present. Resolve before provisioning.

What you leave with

Six things. Concrete. Yours.

Seen FlowShift analyse real contact flows and produce a conversion report with flagged items and AI recommendations

Seen a compliance configuration built in real time from a real regulatory document, clause-referenced and deployable

A rough assessment of your own migration complexity based on the facilitated discussion with Armakuni engineers

Clarity on AWS MDF funding eligibility and how it applies to your Connect migration programme

Answers to every technical question from engineers who have run these migrations, not sales consultants

A scoped proposal if you are ready, or a clear next step if you need more information first

Two hours with FlowShift and CCA running live on your own platform.

Most Connect migration plans are built on guesses about flow complexity, compliance scope, and total cost.
This workshop replaces all three with measured numbers off your own platform.

Five sessions in two hours, both demos on your actual migration risk surface rather than on a reference architecture.

Both demos run live on your platform and your documents, not on a reference dataset.

Before a single AWS resource is created, the dry run returns one of three verdicts.

Six things. Concrete. Yours.

Four roles. Two hours.
Every question answered.

How we helped real customers ship on AWS.

Two hours. Your migration risks.
Answered before you commit.

Two hours with FlowShift and CCA running live on your own platform.

Most Connect migration plans are built on guesses about flow complexity, compliance scope, and total cost.This workshop replaces all three with measured numbers off your own platform.

Five sessions in two hours, both demos on your actual migration risk surface rather than on a reference architecture.

Both demos run live on your platform and your documents, not on a reference dataset.

Before a single AWS resource is created, the dry run returns one of three verdicts.

Six things. Concrete. Yours.

Four roles. Two hours.Every question answered.

How we helped real customers ship on AWS.

Two hours. Your migration risks.Answered before you commit.

Most Connect migration plans are built on guesses about flow complexity, compliance scope, and total cost.
This workshop replaces all three with measured numbers off your own platform.

Four roles. Two hours.
Every question answered.

Two hours. Your migration risks.
Answered before you commit.