FCA, HIPAA, and TCPA obligations live in PDF. The Contact Lens config that should enforce them is usually written by hand from a generic template, refreshed only after an auditor finds the gap. ComplianceGen reads the document and ships the config overnight: keyword lists, sentiment triggers, alert rules, evaluation forms. Every rule links back to the clause that required it.
Most Contact Lens configs are built by hand from generic templates. When the auditor asks why a keyword list exists, nobody can point to the clause that required it. ComplianceGen fixes that by reading your actual obligations and clause-referencing every rule.
PDF or Word format compliance documents ingested directly, no pre-processing or template reformatting
Multi-document ingestion: FCA, HIPAA, TCPA, and internal policies processed together, cross-referenced automatically
Genesys QA evaluation form import preserves your existing scoring model and maps it to Contact Lens evaluation
Bedrock parses regulatory intent, not just keyword extraction: understands what each clause actually requires
Keyword lists with semantic variants, pattern match conditions, sentiment triggers, alert routing rules, and severity levels
10-question GenAI evaluation form with AI scoring guidance, weighting, and the compliance obligation behind each question
Every rule references the specific source clause: auditors can trace any rule back to its regulatory requirement
Real-time and post-call rules generated separately, each optimised for its detection context
Push directly to your Connect instance via API: no manual console work, no copy-paste errors
Every deployment versioned in S3 with timestamps and diff history against previous configurations
Rollback to any previous version available instantly, not a restore-from-backup process
Calibration guide included: recommended thresholds, testing procedures, and tuning workflow
Parses compliance documents at the intent level. Understands what each clause requires, not just what words it contains. Maps obligations to Contact Lens configuration types.
ComplianceGen generates rules in Contact Lens native format and deploys via API. Keyword lists, pattern matches, sentiment triggers, alert rules, and evaluation forms.
Serverless rule generation pipeline. Every configuration version stored in S3 with timestamps, diffs, and rollback capability. Auditable from deployment one.
Migrating from Genesys or Avaya and your compliance config didn't come with you (it was platform-locked, no export).
You are already on Connect but your Contact Lens configuration was built from a generic template, not from your actual regulatory obligations.
Your QA scorecards represent years of refinement and you need that knowledge preserved in the new platform, not rebuilt from scratch.
You need every rule traceable to a specific clause because your regulator will ask and "we configured it based on best practice" is not an answer.
Quoted 2-3 weeks of consultant time to write the Contact Lens config by hand.
You operate under multiple regulatory frameworks that need to coexist in a single Contact Lens configuration without conflict.
Every rule in your Contact Lens configuration
should trace back to a specific compliance obligation.
ComplianceGen makes sure it does.
A leading premium wildlife stock footage platform built agentic AI inside their content pipeline with the orchestration layer in their AWS account.
Read use case →A regional agricultural cooperative in the U.S. Midwest deployed production AI with the controls documented and the platform running in their account.
Read use case →Award-winning LMS provider for enterprises and mid-size organizations modernized a regulated edtech platform with delivery the C-Suite could brief the board on.
Read use case →One of the largest cinema networks in the U.S. integrated AI on Connect with per-tool allow-lists and audit trails ready for live regulator review.
Read use case →SMS campaign automation platform for e-commerce and restaurant brands shipped agentic AI on the data layer with the orchestration layer running inside their AWS account.
Read use case →Your documents. Your regulatory obligations. A production-ready Contact Lens configuration with every rule clause-referenced.
2 hours. Free. ComplianceGen on a real compliance document.
Book the Migration Workshop →AWS Premier Tier Services Partner
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