Public sector on AWS
Government and social-impact platforms get built for the procurement officer, not the citizen. The result is a form-heavy interface that excludes the people most likely to need the service. We build voice-first AI on Amazon Transcribe and Nova Sonic, run AWS-native onboarding pipelines that compress six-month implementations to weeks, and ship under non-negotiable launch dates. Crown Commercial Service approved on G-Cloud. AWS Premier Partner.
Real engagements, real numbers. Where Armakuni has already shipped in this vertical.
Form-heavy exclusion, six-month onboarding, fraud you cannot see, and a launch date nobody can move. We have shipped through all four.
A significant share of target users have limited experience with text-heavy digital interfaces. Form-based registration becomes a barrier at the point of entry.
Hand-configuration of hundreds of PDF forms, checklists, and schemas before a platform is usable. Implementation cost compresses margin on every signed contract.
Overlapping visits, unrealistic travel times, duplicate CPT claims. The platform holds the data. The people who need it cannot reach it without a SQL ticket.
Donation telethons, election platforms, benefit launches. 500 transactions per second with no rehearsal slot. Engineering discipline is the only thing standing between the press release and the incident.
Not every offering applies in this vertical. Here are the ones that fit, and the angle we take with each.
Voice-first AI on Amazon Transcribe and Nova Sonic, optimized for the dialects your users actually speak. Conversational onboarding that replaces forms. Sentiment analysis on every post. Production GenAI inside Bedrock, in your AWS account, with audit trails the public-sector procurement team can review.
Public-sector platforms accumulate decades of decisions. Drupal, PHP, .NET, and bespoke stacks built around procurement cycles, not engineering practice. We modernize on AWS with the AK Way: test coverage first, clean architecture second, AI tooling third. So the speed actually compounds.
Citizen-facing contact lines need self-service that actually resolves and escalations that arrive with full context. AI-augmented agent assist, multilingual voice, and automated compliance disclaimers. Built on Amazon Connect under your IAM.
Cross-agency data sharing without raw exposure. AWS Clean Rooms and Glue pipelines that satisfy data-protection law while enabling actual analysis. Natural language interfaces on top so policy teams can ask questions without filing engineering tickets.
Six engagements: shipped, in flight, or scopable inside an AWS-funded discovery.
Amazon Transcribe with Latin American Spanish dialect optimization plus Amazon Nova Sonic for natural voice output. Validated with the actual demographic.
PDF forms parsed by Bedrock and Textract into production-ready JSON schemas in a single automated pass.
Bedrock-powered moderation that generates constructive alternative phrasings rather than blocking. Feedback loops improve accuracy without human review at scale.
Migration of conversational, voice, and content-moderation workloads to Bedrock with prompt-tuned model selection per task.
Fraud and compliance signals (overlapping visits, duplicate claims) surfaced in plain English to the supervisors who need them, before payer audits force the issue.
Donation telethon and benefit-launch architecture with rehearsed cutover and failback. 500 TPS without a missed transaction.
Named, public references in this vertical. Open the case study for engagement scope, AWS funding, and outcome.
Most engagements open with a fixed-fee, AWS-funded discovery. These three workshops are where it usually starts.
Procurement-grade controls available on request. We run engagements under these regimes routinely.
Your first call is with a solution architect, not a sales exec. The first engagement is usually an AWS-funded assessment.