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AWS Premier Partner · Managed Services

An AWS retainer where the product is engineering practice, not the headcount.

Armakuni Managed Services is four engineering practices on one retainer: Automation, Observability, Cost, Quality. Your AWS bill goes down. Your DORA metrics go up. Your team learns the practices by working alongside ours.

Four AK Way practices on one retainer. DORA-tracked from week one.

Trusted by teams shipping on AWS

Hyundai Glovis logo Pixis logo GORUCK logo Sweet Analytics logo Red Bull logo Gavel logo CarSaver logo Newton logo Reven AI logo SolvPath logo Virgil logo Ryno Strategic Solutions logo Hyundai Glovis logo Pixis logo GORUCK logo Sweet Analytics logo Red Bull logo Gavel logo CarSaver logo Newton logo Reven AI logo SolvPath logo Virgil logo Ryno Strategic Solutions logo
The Core Insight

Your AWS bill went up last quarter. The engineering practices that would have caught the drift never made it into the retainer.

A standard retainer optimises inside the practices that produced the drift. We replace the practices. Automation cuts toil, observability cuts MTTR, FinOps reverses bill drift, quality keeps deploys safe. One retainer, DORA-tracked from week one.

95%
Faster Lead Time

Median lead-time-for-changes reduction across recent Managed Services engagements. DORA-tracked, sprint-by-sprint.

Armakuni MS outcomes
70%
Faster Recovery

Median time-to-recovery reduction. Observability instrumentation lands in week one. By week eight, MTTR has dropped.

Armakuni MS outcomes
40%
Bill Reduction

Median first-quarter AWS bill reduction. FinOps instrumentation, right-sizing, savings-plan tuning. Per-team attribution surfaced to the CFO.

Armakuni FinOps
The Reframe

We don't run your ticket queue. We replace the engineering practice that filled it.

Four AK Way practices on one retainer. Automation cuts toil. Observability lets your team find the cause without paging us. FinOps reverses bill drift. Quality keeps deploys safe.

The practices are infrastructure you keep. Runbooks, dashboards, IaC, on-call rotation, post-mortem templates. Deployed into your AWS account under your IAM, your governance, your audit trail. When the retainer ends, your team has the playbook.

AK Way Managed

Four engineering practices. Each one moves an operational metric we report to your CFO.

AK Way Managed is a retainer where the product is the engineering practice, not the headcount. Four practices, one retainer, sprint-by-sprint DORA tracking.

Automation
Observability
Cost Discipline
Quality Discipline
Practice 01

Automation

Toil is the work that fills the queue. Automation removes it. Runbooks become Step Functions. Tickets become triggers. Every recurring intervention gets automated by week four.

Practice 02

Observability

Your team can't fix what they can't see. Observability instruments every service in week one. CloudWatch, X-Ray, custom dashboards per team. MTTR drops because the investigation step disappears.

Practice 03

Cost Discipline

AWS bills drift up unless someone is watching. Armakuni FinOps lands per-team attribution, right-sizing recommendations, savings plan tuning, anomaly alerts. The CFO gets a monthly view of who spent what.

Practice 04

Quality Discipline

Every deploy carries a regression risk. Quality practice lands change-failure tracking, canary patterns, automated rollback, post-mortem culture. Quality goes up. Deploy frequency goes up. Both at the same time.

What the Retainer Includes

Four practices on AWS-native primitives. Your team learns the ones they didn't already know on the way in.

The retainer wires AWS primitives you are already paying for into one operational surface. No new runtime. No new vendor. The practices are the product.

Automated Runbooks
Automated Runbooks

Step Functions encoding the runbooks. Lambda for the actions. Every recurring intervention automated.

Automation
CloudWatch + X-Ray
CloudWatch + X-Ray

Observability across every service. Custom dashboards per team. MTTR drops because investigation disappears.

Observability
AWS FinOps + Cost Explorer
AWS FinOps + Cost Explorer

Per-team cost attribution. Right-sizing recommendations. Savings plan tuning. Monthly CFO report.

Cost discipline
CodeDeploy + CodePipeline
CodeDeploy + CodePipeline

Canary deployments by default. Automated rollback on observability signal. Change-failure tracked sprint-by-sprint.

Quality discipline
Bedrock + GuardDuty + Config
Bedrock + GuardDuty + Config

Continuous compliance evidence. Drift detection. Per-control AWS Config rules. Audit Manager-ready.

Compliance
Q Developer Operations
Q Developer Operations

AI-assisted incident triage and runbook generation. The retainer team uses it. Your team learns to use it.

AI-assisted ops
What customers say

Engineering discipline applied across every offering.

Here's what it built.

Comic Relief
Modernization
Live BBC donation platform.

Armakuni was a game-changer for Comic Relief; they built us a new donation platform, on time and on budget while also helping us break the GBP 100 million mark for the first time.
HSBC
Cloud Native Delivery
Global banking, delivered cloud-native at scale.

HSBC adopted cloud-native delivery through the AK Way. Automated pipelines, continuous testing, and engineering discipline applied at global-bank scale.
JPMorgan Chase
Enterprise Banking
Global investment and commercial banking on AWS.

JPMorgan Chase is one of five of the world's largest financial institutions Armakuni has delivered AWS engineering work for. Proof the AK Way holds at systemically important scale.
Red Bull
Media & Entertainment
Global sports and media brand, engineered for scale.

Red Bull is part of Armakuni's media and entertainment portfolio. Proof the AK Way extends beyond financial services into global consumer brands.
Ryno Strategic Solutions
AI Transformation
Home services marketing intelligence, built on AWS.

Ryno's internal team had already tried and failed to reach production quality on AI call analysis. Armakuni's PoC was production-ready in under two weeks of a four-week window.
Santander
Engineering Transformation
Global retail and commercial banking, engineered the AK Way.

Santander transformed its engineering teams through "The Engineering Way." Everything as code, automated testing, and a high-velocity cloud-native delivery force built on the AK Way.
Hyundai Glovis
Pods
Real-time vehicle-tracking platform for finished-vehicle logistics.

45% increase in on-time vehicle deliveries, replacing a reactive model where delays were only discovered after they'd already cost the customer.
The Payoff · Retainer Quarter Timeline

One quarter to four practices live.|DORA metrics moving from week one.

Median outcomes across recent Managed Services engagements where teams ran the four AK Way practices on the Armakuni retainer.

Week 1
Observability live
Dashboards instrumented, baseline measured
Week 4
Automation shipping
First runbooks converted to Step Functions
Week 8
FinOps active
Per-team attribution + first cost-saves
Week 12
DORA lift visible
Lead time, MTTR, deploy freq all moving
How the Retainer Works

Two engagement shapes.|Pick the one that matches your operational maturity.

Full retainer · Quarterly

AK Way Managed (Full)

Four practices, one retainer team, embedded in your AWS account. Automation, Observability, Cost, Quality. DORA metrics tracked sprint-by-sprint and reported to the CFO. Full AK Way playbook transferred to your team over twelve weeks.

Output: a working operational practice in your AWS account, with your engineers operating it.

AK Way Managed Full: four-practice retainer pod embedded in your AWS account

What AK Way Managed (Full) delivers

Four practices, one bill. Automation, Observability, Cost, Quality. No add-on SOW for each.
DORA-tracked. Lead time, change-failure rate, MTTR, deploy frequency. Reported to your CFO every month.
Yours after the retainer. Runbooks, dashboards, IaC, on-call rotation, post-mortem templates. All transferred to your team.
Single-practice engagement · 6-12 weeks

AK Way Managed (Practice)

Pick one practice. Land it on a fixed-scope engagement. FinOps for the bill that's drifting. Observability for the MTTR that won't come down. Quality for the regression rate. Each practice runs as a six-to-twelve week scoped sprint.

Output: one practice live in your AWS account, plus the path to add the other three.

AK Way Managed Practice: single-practice sprint engagement

What AK Way Managed (Practice) delivers

Fixed scope, fixed price. No retainer commitment. Land one practice, see the result, decide on the next.
Practice-as-product. Each practice ships with playbook, dashboards, IaC. The artefacts stay regardless of what comes next.
Path to full retainer. Single-practice engagements convert to full retainer with prior work credited.
Workshops · Try the practice before the retainer

Two workshops, half day each.|See an AK Way practice run on your real AWS account.

FinOps workshop
FinOps Workshop

Half-day workshop on your real AWS bill. Per-team attribution, right-sizing analysis, savings plan recommendations. Walk away with a sized opportunity for first-quarter cost reduction.

Half dayFree
HALF DAYFREEON YOUR AWS ACCOUNT
Observability workshop
Observability Workshop

Half-day workshop instrumenting one of your services with the AK Way observability stack. CloudWatch, X-Ray, custom dashboards.

Walk away with
  • The service instrumented
  • Your team trained
Half dayFree
HALF DAYFREEHANDS-ON
Recent Results

Retainers that moved DORA metrics.|Three customers. Specific outcomes.

A U.S. multi-tenant SaaS platform for the AV/IT field services industry runs an AV/IT field service platform with container reliability and observability owned by a pod that knows the stack.

Read use case

DigitalStrike keeps a multi-tenant SaaS at OEM scale running with tenant isolation, cost optimisation, and event-driven monitoring as standing practice.

Read use case

CarSaver runs container orchestration and auto-scaling sized for promotional peak load, with compliance audits running on the same cadence.

Read use case

A regulated Medicare insurance enrollment and engagement company relies on Armakuni to stabilise and operate a PHI-regulated Amazon Connect environment, with outbound orchestration inside their audit boundary.

Read use case

GORUCK keeps a customer data platform running across eCommerce, events and loyalty, with the warehouse and ETL pipelines maintained as standing practice.

Read use case

A U.S. healthcare technology company delivering clinical data analytics and data-driven insights for providers and hospitals runs multi-account ECS and analytics on AWS with Armakuni handling the ongoing operational cadence after the migration shipped.

Read use case
More customer stories
Continue exploring
AWS Premier Tier Services Partner

Named on the SOW. Specialized where it matters.

Active AWS competencies and service-delivery designations behind managed retainers.

AWS
Premier
AI Services
Comp.
Migration
Comp.
DevOps
Comp.
Well-Arch.
Partner
EKS
Delivery
Lambda
Delivery
CFN
Delivery
+30 more
Migration and Modernization DevOps Consulting Competency Amazon EKS Delivery AWS Lambda Delivery AWS CloudFormation Delivery
Common questions

What CIOs ask before booking a Discovery Sprint.

How long is a typical engagement?
AK Way Managed Full runs as a quarterly retainer with all four practices (Automation, Observability, FinOps, Quality) in place from week one, sized to your AWS footprint. AK Way Managed Practice is a single-practice sprint of six to twelve weeks at a fixed fee. Most customers start with one practice and add the others after the first quarter.
What does the team shape look like?
Full retainer pod is six engineers across the four practices: senior FinOps engineer, two senior platform engineers, observability specialist, release engineer, AK Way practice owner. Single-practice sprints run a focused two-to-three-person pod for the duration. Sized to your AWS footprint and incident volume, not bench utilization.
Do we need to already be on AWS?
Yes. AK Way Managed is AWS-native. If you are not on AWS yet, run a Migration engagement first; we then take over operational ownership. The runbooks, observability dashboards, and FinOps reporting all live in your AWS account under your IAM.
How does pricing work?
Full retainer is a quarterly fixed monthly fee with declared capacity. Single-practice engagements are fixed scope at a fixed sprint fee. No multi-year commit; renewal is decided each quarter on whether the practice is moving the metrics it owns.
What does success look like?
Median outcomes from recent retainer pods: AWS bill reduction in the high teens within the first quarter (FinOps practice), MTTR halved within ninety days (Observability), automated runbooks covering the top ten incident classes by week six (Automation), and DORA metrics moving sprint-by-sprint with the CFO-facing report. Tracked against your baseline from day one.
Discovery

Book an ops review with an engineer.|Two hours, on your real AWS account.

Two-hour ops review where an Armakuni engineer audits your AWS bill, observability posture, and DORA metrics. We propose a single-practice engagement (FinOps, Observability, Automation, or Quality) sized to your shape.

For your CTO/COO
Book a Discovery Sprint
For your engineering lead
Contact us

Your first conversation is with the solution architect who would run the engagement.