The busiest customer set the limit for everyone
The company's codeless AI platform lets global brands generate creative, choose audiences and optimize campaigns, with hundreds of campaigns running at once. Customers need current analytics while their campaigns run, even when another brand's traffic peaks.
The on-premises environment underneath was becoming the limit, because capacity took weeks to provision and a major campaign could use up infrastructure other customers depended on. Deployments needed manual coordination across staging, QA and production, and the cost base grew with hardware rather than with revenue.