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<description>Notes from Armakuni's engineers on AI agents, AWS, data and how teams build.</description>
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<item><title>Armakuni Achieves the AWS Agentic AI Specialization</title><link>https://www.armakuni.com/insights/armakuni-achieves-the-aws-agentic-ai-specialization</link><guid>https://www.armakuni.com/insights/armakuni-achieves-the-aws-agentic-ai-specialization</guid><pubDate>Wed, 21 Jan 2026 09:00:00 GMT</pubDate><category>AI agents</category><description>North America, 21 January 2026, Armakuni is proud to share that we have earned the AWS AI Specialization in Agentic AI.</description></item>
<item><title>Amazon Q in QuickSight for Delivering Smarter Business Insights</title><link>https://www.armakuni.com/insights/amazon-q-in-quicksight-for-smarter-business-insights</link><guid>https://www.armakuni.com/insights/amazon-q-in-quicksight-for-smarter-business-insights</guid><pubDate>Thu, 15 Jan 2026 09:00:00 GMT</pubDate><category>Data and analytics</category><description>Decision makers globally lose up to 30% of their working time gathering data, preparing reports or waiting on technical teams.</description></item>
<item><title>How Agent Core Will Redefine the Future of AI on AWS</title><link>https://www.armakuni.com/insights/how-agentcore-will-redefine-the-future-of-ai-on-aws</link><guid>https://www.armakuni.com/insights/how-agentcore-will-redefine-the-future-of-ai-on-aws</guid><pubDate>Thu, 08 Jan 2026 09:00:00 GMT</pubDate><category>AI agents</category><description>Enterprise AI has moved past experimentation. Bedrock AgentCore turns governed, audited agents into the new default deployment shape on AWS.</description></item>
<item><title>Working With Amazon Connect for Modern Voice AI</title><link>https://www.armakuni.com/insights/working-with-amazon-connect-for-modern-voice-ai</link><guid>https://www.armakuni.com/insights/working-with-amazon-connect-for-modern-voice-ai</guid><pubDate>Tue, 30 Dec 2025 09:00:00 GMT</pubDate><category>Amazon Connect</category><description>Learn how Amazon Connect, AgentCore, and Nova 2 Sonic simplify real-time voice AI by reducing state management, SIP complexity.</description></item>
<item><title>Lift and Shift or Refactor: The Migration Choice That Defines Cloud ROI</title><link>https://www.armakuni.com/insights/lift-and-shift-migration-or-refactor</link><guid>https://www.armakuni.com/insights/lift-and-shift-migration-or-refactor</guid><pubDate>Wed, 10 Dec 2025 09:00:00 GMT</pubDate><category>Cloud and modernization</category><description>Learn how to choose between Lift and Shift and Refactor to align your cloud migration with budget, timelines, and performance outcomes.</description></item>
<item><title>Stop Buying AI, Start Building AI Readiness</title><link>https://www.armakuni.com/insights/stop-buying-ai-start-building-ai-readiness</link><guid>https://www.armakuni.com/insights/stop-buying-ai-start-building-ai-readiness</guid><pubDate>Wed, 19 Nov 2025 09:00:00 GMT</pubDate><category>AI agents</category><description>Learn why real AI success comes from organisational readiness, strong governance and the ability to experiment and deploy AI quickly.</description></item>
<item><title>Adoption of AI does not translate to more profits</title><link>https://www.armakuni.com/insights/adoption-of-ai-does-not-translate-to-more-profits</link><guid>https://www.armakuni.com/insights/adoption-of-ai-does-not-translate-to-more-profits</guid><pubDate>Wed, 12 Nov 2025 09:00:00 GMT</pubDate><category>AI agents</category><description>Many companies are adopting AI but failing to see profits. Discover why strategy, not technology, determines success in unlocking real business value.</description></item>
<item><title>Maximising Contact Center ROI with Amazon Connect</title><link>https://www.armakuni.com/insights/maximising-contact-center-roi-with-amazon-connect</link><guid>https://www.armakuni.com/insights/maximising-contact-center-roi-with-amazon-connect</guid><pubDate>Wed, 05 Nov 2025 09:00:00 GMT</pubDate><category>Amazon Connect</category><description>Maximise contact center ROI with Amazon Connect. Discover how cloud technology drives efficiency, lowers costs, and enhances customer experience.</description></item>
<item><title>Armakuni Signs Strategic Collaboration Agreement with AWS to Accelerate Generative AI Adoption at Scale</title><link>https://www.armakuni.com/insights/press-release-armakuni-aws-strategic-collaboration-agreement</link><guid>https://www.armakuni.com/insights/press-release-armakuni-aws-strategic-collaboration-agreement</guid><pubDate>Thu, 30 Oct 2025 09:00:00 GMT</pubDate><category>AI agents</category><description>North America, 17 July 2025, Armakuni, an AWS Premier Consulting Partner, has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AW</description></item>
<item><title>Moving From Legacy IVRs to Amazon Connect: Here's What You Should Know</title><link>https://www.armakuni.com/insights/moving-from-legacy-ivrs-to-amazon-connect</link><guid>https://www.armakuni.com/insights/moving-from-legacy-ivrs-to-amazon-connect</guid><pubDate>Wed, 29 Oct 2025 09:00:00 GMT</pubDate><category>Amazon Connect</category><description>Upgrade your contact centre with Amazon Connect. Simplify IVR modernization, reduce costs, and improve customer experience on AWS.</description></item>
<item><title>Harnessing AI with Amazon Connect: Smarter, More Cost-Effective Customer Experiences</title><link>https://www.armakuni.com/insights/harnessing-ai-with-amazon-connect</link><guid>https://www.armakuni.com/insights/harnessing-ai-with-amazon-connect</guid><pubDate>Tue, 14 Oct 2025 09:00:00 GMT</pubDate><category>Amazon Connect</category><description>See how AI contact centers with Amazon Connect create smoother, faster, and cost-effective customer experiences for modern businesses.</description></item>
<item><title>GenBI on Amazon Q: Why Teams Are Trading Dashboards for Conversations</title><link>https://www.armakuni.com/insights/generative-business-intelligence-amazon-q-in-quicksight</link><guid>https://www.armakuni.com/insights/generative-business-intelligence-amazon-q-in-quicksight</guid><pubDate>Fri, 10 Oct 2025 09:00:00 GMT</pubDate><category>Data and analytics</category><description>Learn how Generative BI on Amazon Q in QuickSight drives better decisions and business outcomes with real-world case study from Armakuni.</description></item>
<item><title>The Triangle of Tension Explained: How to Make Better Decisions Under Pressure</title><link>https://www.armakuni.com/insights/the-triangle-of-tension</link><guid>https://www.armakuni.com/insights/the-triangle-of-tension</guid><pubDate>Tue, 07 Oct 2025 09:00:00 GMT</pubDate><category>Teams and leadership</category><description>Discover how balancing Wants, Needs, and Feasibility can turn delivery tension into progress. Real stories, practical tools, and tips from Armakuni.</description></item>
<item><title>Redefining Agent Productivity with Generative AI in Amazon Connect</title><link>https://www.armakuni.com/insights/redefining-agent-productivity-with-generative-ai-in-amazon-connect</link><guid>https://www.armakuni.com/insights/redefining-agent-productivity-with-generative-ai-in-amazon-connect</guid><pubDate>Wed, 01 Oct 2025 09:00:00 GMT</pubDate><category>Amazon Connect</category><description>Discover how generative AI in Amazon Connect is transforming contact center operations. Learn how it streamlines workflows, reduces handling times.</description></item>
<item><title>Smarter Call Summaries with Generative AI in Amazon Connect</title><link>https://www.armakuni.com/insights/smarter-call-summaries-with-generative-ai-in-amazon-connect</link><guid>https://www.armakuni.com/insights/smarter-call-summaries-with-generative-ai-in-amazon-connect</guid><pubDate>Thu, 25 Sep 2025 09:00:00 GMT</pubDate><category>Amazon Connect</category><description>See how Amazon Connect + Generative AI automate call summaries, cut manual work, and deliver better customer experiences with Armakuni.</description></item>
<item><title>The Second Edition of Team Topologies: Why People and Purpose Matter More Than Ever</title><link>https://www.armakuni.com/insights/second-edition-of-team-topologies</link><guid>https://www.armakuni.com/insights/second-edition-of-team-topologies</guid><pubDate>Tue, 23 Sep 2025 09:00:00 GMT</pubDate><category>Teams and leadership</category><description>When Team Topologies first came out six years ago, it quickly became an essential guide for anyone serious about improving how teams work. Now.</description></item>
<item><title>How Amazon Connect Creates Seamless Omnichannel Experiences</title><link>https://www.armakuni.com/insights/how-amazon-connect-creates-seamless-omnichannel-experiences</link><guid>https://www.armakuni.com/insights/how-amazon-connect-creates-seamless-omnichannel-experiences</guid><pubDate>Thu, 18 Sep 2025 09:00:00 GMT</pubDate><category>Amazon Connect</category><description>Learn how Amazon Connect enables true omnichannel experiences with real-time context preservation, AI-powered automation, and seamless integration.</description></item>
<item><title>Armakuni in the AWS Summit Los Angeles 2025</title><link>https://www.armakuni.com/insights/aws-summit-los-angeles-2025</link><guid>https://www.armakuni.com/insights/aws-summit-los-angeles-2025</guid><pubDate>Tue, 09 Sep 2025 09:00:00 GMT</pubDate><category>AI agents</category><description>As an AWS Premier Consulting Partner and cloud-native experts, we help enterprises turn ideas into impact-accelerating transformation.</description></item>
<item><title>Find the Tension Behind the Frustration: A Toolkit for Product &amp; Tech Leaders</title><link>https://www.armakuni.com/insights/find-the-tension-behind-the-frustration</link><guid>https://www.armakuni.com/insights/find-the-tension-behind-the-frustration</guid><pubDate>Tue, 09 Sep 2025 09:00:00 GMT</pubDate><category>Teams and leadership</category><description>25 September 2025 | 12:00 noon (BST) | 50 minutes | Online (Live</description></item>
<item><title>Deploying LLM-Powered Android Agents on AWS</title><link>https://www.armakuni.com/insights/android-agents-on-aws</link><guid>https://www.armakuni.com/insights/android-agents-on-aws</guid><pubDate>Thu, 04 Sep 2025 09:00:00 GMT</pubDate><category>AI agents</category><description>Discover how LLM-powered Android agents on AWS overcome fragile UI scripts, enabling scalable, context-aware mobile app automation.</description></item>
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